Helen Crosby has 18 years of senior/board-level experience in Tech Services organisations, including COO and Product Director roles. She has delivered multimillion transformation programmes, and is highly effective at operational execution across people, process and technology. She has operated in companies from early-stage start-ups (Patientline, Geonomics), SMEs (Andromeda, Red Box, Cambridge University Press) to very large regulated PLCs (BT Openreach, Securitas-Direct), with a few years spent with the Foreign Office and Home Office on transformational initiatives. She combines a keen analytical approach with an excellent understanding of team building and making change stick. She is hands-on and delivers results with pace and drive.